Hi, I’m Kirsten
(KEER-stin)
I’m a product designer and experience strategist in the Philadelphia. Currently working as a Lead Product Designer at Slalom.
Designing for AI, Product Strategy, Rapid Prototyping
Bringing an Enterprise AI Hub to life in six weeks
Designing a unified AI platform for a large electrical utility, from user research through high-fidelity prototype, in six weeks.
Web App, Art of the Possible, Generative AI
Rapidly bringing a mobile app to life using Generative AI
Leveraging GitHub Copilot to rapidly create a fully functional demo of a new contractor mobile app, resulting in a $3.2M engagement.
Product Strategy, Service Design, User Research
Reimagining how contractors get the job done
Creating a cohesive digital experience for a commercial roofing manufacturer, from ethnographic research through high-fidelity design.
Web, Product Design
Reaching customers around the world with the information they need
Redesigning a marketing website to speak to an international audience more effectively, resulting in an increase of user satisfaction from 3.7 to 4.6/5 and a 120% increase in the number of customers visiting the site.
Service Design, Service Blueprint
Reimagining the end-to-end digital banking experience
Creating a new vision for the future by understanding pain points, needs of current and potential customers, and the effort needed to deliver it, resulting in two follow on projects.
Product Design, User Research, Design System, Prototyping
Redesigning a B2B eComm Experience from the Ground Up
A disjointed checkout experience was costing a B2B eCommerce platform customers and revenue. I led the research and redesign that fixed it -- and built the design system that kept it consistent long after launch.